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Our primary focus is to equip and guide professionals who must
select, engage, and manage outsourced vendors. These Vendor
Managers must get the best from service providers, avoid waste,
and integrate the services delivered with company operations.
Build specific employee capabilities to manage vendors
Optimize team productivity in departments that outsource
Ensure vendor effectiveness and value delivering outcomes
Core service - “Managing External Resources” - workshop
for in-house training with a wealth of practical content
based on a carefully developed model of capabilities.
Used successfully in large and medium-sized companies
by IT Departments, Marketing, Customer Service, Training
and others. Adaptable to meet client needs and priorities.
Training for Vendor Managers - new or more experienced
Think180 also provides consulting on managing and getting the best
Team workshop on outsourcing - whole team & manager
Live, interactive videoconference training - for teams and groups
Workshop for team leaders - managers and execs only
Partnering workshop - Vendor Managers & provider agents
Delivering services workshop - for internal service groups
Competency Planning Model - capabilities for Vendor Managers
Individual coaching/mentoring - desktop or mobile HD videochat
results from providers. This includes improving client-vendor relations,
creating training for vendors to maintain required company expertise
and knowledge, planning and managing to agreements that will work
for both parties, especially in tight financial times.
Download one page summary of Think180 and services