Professional and Industry Experience

Partner – Think180
Senior Manager, User Training – Apple Computer, Inc.
Program Manager, Apple Training Alliance – Apple USA
Planning Manager – Apple USA Training
National Reseller Training Manager – Apple Australia
Performance/Training Manager – Apple Australia; ICL Aust/SE Asia; Federal Government
Management Development Consultant – CSR Mining & Manufacturing
Senior Consultant – Touche Ross
Sales Executive, Government/Higher Education – 3M Visual Products
Engineering and factory design draftsman – food cereal industry

Education

Australian National University
B.A. in Sociology and Psychology
Graduated with honors – focusing on organizations, management and work performance

Qualified Engineering Design Draftsman

Continuing Professional Education

Organization Design; HR Management Strategies – Australia Graduate School of Management
Trainer accreditation for Managing Interpersonal Relationships – Wilson Learning
Channel Marketing Strategies – ChannelCorp, Canada
Enterprise & Reseller Models – University of Technology, Sydney
Strategic Selling to Large Accounts – Miller-Heiman model
Customer Service Strategies – Australian Customer Service Association
Managing Human Performance – Assessment Dimensions International