• Researched, designed and delivered the training, "Managing External Resources" for clients ranging from information technologists to instructional designers, in industries as diverse as energy, entertainment and technology.
  • Created and delivered the "Creating Effective Partnerships" workshop for leading companies and their vendors in industries such as oil and gas, technology and manufacturing
  • Developed and delivered custom "Consulting and Project Management" workshops for the Professional Services organizations of technology companies
  • Created and delivered a customized workshop on vendor management for the Marketing Communications department of Philips Semiconductors
  • Researched, created and delivered a sales effectiveness training program for the US sales force of a leading overseas IT outsourcing company
  • Delivered a cross-functional exploratory workshop for high profile Fortune 500 investments company to assist in building an in-house awareness process for risk management


  • Formulated a services development framework for a high-tech professional services organization
  • Consulted on creating and implementing an Authorized Training Partner program for a technology company
  • Researched, analyzed and prepared a management report on online learning and support strategy recommendations for Apple Computer Worldwide Support website
  • Implemented Management Development programs in the US and internationally
  • Managed a web-based pilot project for technical training courseware
  • Managed a national Reseller Training program and training team
  • Managed a project to evaluate and select a web-based product training system for a Silicon Valley technology company, involving multiple vendors and a Reseller
  • Revitalized Apple USA Training Alliance
  • Consulted to Resellers on management
  • Surveyed National Chapter Leaders and facilitated 70 person SWOT event for Professional Picture Framers Association (PPFA)

Coaching & Development

  • Created and developed a full suite of Train-the-Trainer materials for Verizon Call Center Agents on behalf of OmniSky
  • Developed call-center agent training materials and online FAQs for Tapwave's innovative Zodiac handheld gaming device and PDA
  • Assisted a leading wireless Internet provider with defining a Request for Proposal (RFP) for national fulfillment
  • Coached a Services Marketing Manager in the project management, marketing, development and delivery of a professional services offering for an electronic design automation (EDA) software company
  • Implemented ongoing skype-based 1:1 video coaching around vendor management for an IT professional in leading-edge financial space
  • Researched and created a "Training Roadmap" to integrate training with software product development
  • Provided coaching at the executive level on strategies for Customer Support
  • Facilitated the development of customer services and training strategies for a high-tech company
  • Facilitated organizational goal-setting for a large training organization
  • Created Outsourcing Guidelines for use in defining requirements and managing consultants
  • Facilitated the creation of systems consulting procedures for large data systems company

Media Production and Appearances

  • Produced and hosted web and in-store video for Photo Marketing Association International (PMAI), designed to encourage consumer to print from digital snapshots
  • Devised and produced video parody segment for presentation to senior executives with Pepsi Bottlers' groups
  • Jim Everett was featured personality in PMAI Inflight Journal on CBS Eye on America, airing on American Airlines, showing the ease of getting prints from digital images
  • Devised and produced informational video "Social and Productivity Effects of Open Office Environments"
  • Produced for PMAI - web video and podcast, "Choosing Your New Digital Camera"
  • Two guest interviews on WS Radio - "Shutterbug Radio" for photographers
  • Four separate video podcasts, hosted and produced by Jim Everett, aired on G4 Tech TV Canada
  • Three guest segments on G4 Tech TV Canada - Lab With Leo Laporte
  • Regular interviews around consumer photography on Sirius Satellite Radio

Copyright © 2005 - Think180