Workshops

• Researched, designed and delivered the training, "Managing External Resources" for clients ranging from information technologists to instructional designers, in industries as diverse as energy, entertainment and technology.

• Created and delivered the "Creating Effective Partnerships" workshop for leading companies and their vendors in industries such as oil and gas, technology and manufacturing

• Developed and delivered custom "Consulting and Project Management" workshops for the Professional Services organizations of technology companies

• Created and delivered a customized workshop on vendor management for the Marketing Communications department of Philips Semiconductors

• Researched, created and delivered a sales effectiveness training program for the US sales force of a leading overseas IT outsourcing company

• Delivered a cross-functional exploratory workshop for high profile Fortune 500 investments company to assist in building an in-house awareness process for risk management

Consulting

• Formulated a services development framework for a high-tech professional services organization

• Consulted on creating and implementing an Authorized Training Partner program for a technology company

• Researched, analyzed and prepared a management report on online learning and support strategy recommendations for Apple Computer Worldwide Support website

• Implemented Management Development programs in the US and internationally

• Managed a web-based pilot project for technical training courseware

• Managed a national Reseller Training program and training team

• Managed a project to evaluate and select a web-based product training system for a Silicon Valley technology company, involving multiple vendors and a Reseller

• Revitalized Apple USA Training Alliance

• Consulted to Resellers on management

• Surveyed National Chapter Leaders and facilitated 70 person SWOT event for Professional Picture Framers Association (PPFA)

Coaching & Development

• Created and developed a full suite of Train-the-Trainer materials for Verizon Call Center Agents on behalf of OmniSky

• Developed call-center agent training materials and online FAQs for Tapwave's innovative Zodiac handheld gaming device and PDA

• Assisted a leading wireless Internet provider with defining a Request for Proposal (RFP) for national fulfillment

• Coached a Services Marketing Manager in the project management, marketing, development and delivery of a professional services offering for an electronic design automation (EDA) software company

• Implemented ongoing skype-based 1:1 video coaching around vendor management for an IT professional in leading-edge financial space

• Researched and created a "Training Roadmap" to integrate training with software product development

• Provided coaching at the executive level on strategies for Customer Support

• Facilitated the development of customer services and training strategies for a high-tech company

• Facilitated organizational goal-setting for a large training organization

• Created Outsourcing Guidelines for use in defining requirements and managing consultants
  

• Facilitated the creation of systems consulting procedures for large data systems company

Media Production and Appearances

• Produced and hosted web and in-store video for Photo Marketing Association International (PMAI), designed to encourage consumer to print from digital snapshots

• Devised and produced video parody segment for presentation to senior executives with Pepsi Bottlers' groups

• Jim Everett was featured personality in PMAI Inflight Journal on CBS Eye on America, airing on American Airlines, showing the ease of getting prints from digital images

• Devised and produced informational video "Social and Productivity Effects of Open Office Environments"

• Produced for PMAI - web video and podcast, "Choosing Your New Digital Camera"

• Two guest interviews on WS Radio - "Shutterbug Radio" for photographers

• Four separate video podcasts, hosted and produced by Jim Everett, aired on G4 Tech TV Canada

• Three guest segments on G4 Tech TV Canada - Lab With Leo Laporte

• Regular interviews around consumer photography on Sirius Satellite Radio