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Please note: This whole page is due for a major update and renewal. There are many recent resources that we want to refer to in 2010 as our schedule permits.
These articles, books, magazines and URLs listed here have proved to our clients useful in learning more about outsourcing, partnering, negotiating, managing change, project management and performance improvement. The articles, magazines and URLs listed below are linked to their respective websites.
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Capitalizing on Smaller Size
by Brian Fonseca, InfoWorld – May 11, 2001
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Your Work and Who Owns It
by Linus Kafka, Webtechniques – April, 2001
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Minipostmortems
by Ed Yourdon, ComputerWorld – March 19, 2001
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The Service Game
by Henry W. (Hank) Jones, Webtechniques – March 2001
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Spelling Success
by Ed Yourdon, ComputerWorld – February 19, 2001
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Service Level Agreements
by Dawne Shand, ComputerWorld – January 22, 2001
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Staying On Track
by Melinda Zetlin, ComputerWorld – July 31, 2000
Books
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Aligning Performance: Improving People, Systems & Organizations
Danny Langdon, 2000 – Jossey-Bass Pfeiffer
ISBN 0-7879-4736-9
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Balanced Sourcing
Timothy M. Laseter, 1998 – Jossey-Bass
ISBN 0-7879-4443-2
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Beyond Yes
Peter Fritz, Allan Parker & Sherry Stumm, 1998 – Harper Business
ISBN 0-7322-5924-X
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The Boundaryless Organization
Ron Ashkenas, 1995 – Jossey-Bass
ISBN 0-7879-0113-X
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Career Anchors – Discovering Your Real Values
Edgar H. Schein, 1990 – Jossey-Bass
ISBN 0-88390-030-0
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Co-opetition
Adam Brandenburger & Barry Nalebuff, 1996 – Doubleday
ISBN 0-385-47949-2
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Critical Chain
Eliyahu M. Goldratt, 1997 – The North River Press
ISBN 0-88427-153-6
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Customer-Centered Growth
Richard Whiteley, Diane Hessan, 1996 – Addison-Wesley
ISBN 0-201-47967-2
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Fast Cycle Time
Christopher Meyer, 1993 – The Free Press
ISBN 0-02-921181-6
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Flawless Consulting, 2nd Edition
Peter Block, 2000 – Jossey-Bass Pfeiffer
ISBN 0-7879-4803-9
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Getting Partnering Right
Neil Rackham, Lawrence Friedman, 1996 – McGraw-Hill
ISBN 0-07-051782-7
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Hiring Independent Contractors
Attorney - Stephen Fishman, 2000 – Nolo Press
ISBN 0-87337-576-9
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Inside Outsourcing
Charles L. Gay & James Essinger, 2000 – Nicholas Brealey Publishing
ISBN 1-85788-204-0
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Insider Strategies for Outsourcing Information Systems
Kathy M. Ripin & Leonard R. Sayles, 1999 – Oxford University Press
ISBN 0-19-512566-5
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Intelligent Business Alliances
Larraine Segil, 1996 – Times Business
ISBN 0-8129-2466-5
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JobShift
William Bridges, 1994 – Addison Wesley
ISBN 0-201-62667-5
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Managing Projects in Organizations
J. Davidson Frame, 1995 – Jossey-Bass
ISBN 0-7879-0160-1
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The Negotiator’s Toolkit
Allan Parker, 1996 – Peak Performance Development
ISBN 0-646-31817-9
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Outsourcing – how to make vendors work for your shareholders
N. Dean Meyer, 1999 – NDMA
ISBN 1-892606-04-6
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The Second Curve, Managing the Velocity of Change
Ian Morrison, 1996 – Ballantine Books
ISBN 0-345-40541-2
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Strategic Outsourcing
Maurice F. Greaver II, 1999 – AMACOM
ISBN 0-8144-0434-0
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Turning Lead into Gold: The Demystification of Outsourcing
Peter Bendor-Samuel, 2000 – Executive Excellence Publishing
ISBN 1-890009-87-3
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We Are All Self-Employed
Cliff Hakim, 1994 – Berrett-Koehler Publishers
ISBN 1-881052-79-6
Magazines
URLs
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