Senior Professional

You and your peers are managing vendors doing work once done by you and others in the team. You feel the team could achieve better results with less frustration with some outside guidance in techniques of managing vendors.

Suggested Actions

Call us to explore your needs, describe the issues that frustrate, and outcomes you are seeking. We can tell you how the "Managing External Resources" workshop can assist your team, and steps to move forward.

Think180 can also give you guidance in how you can present the case for a workshop to senior management.

For additional insights, read the article
"IT Professionals Manage Vendors".

CEO or Senior Executive

Several departments in your company make extensive use of outsourced resources.

You feel that the vendors can be used and managed more effectively, and are looking at how you can implement improvements.

Suggested Action

Call us to explore the issues that you see and the areas you would like to improve.

This background helps us determine whether an onsite workshop or a consulting assignment to review your processes and vendor relationships will address your areas of concern.

The article "Who Controls Sourcing?" addresses strategic issues of governance and control.

Department Manager

You manage a team that is responsible for managing vendors.

You feel the team could achieve better results with less frustration if the team had some outside guidance in the skills and techniques of managing vendors.

Suggested Actions

Call us to explore your needs. Be prepared to describe the issues you think are creating the frustration, and what outcomes you are seeking.

We can tell you how the "Managing External Resources" workshop can assist your team, and what steps are needed to move forward.

Read the article "IT Professionals Manage Vendors". This also has value for managers in other areas whose team of professionals manage vendors.

Individual

You and your peers are managing vendors who do the work once done by you and others in the team.

You feel the team could achieve better results with less frustration if the team had some outside guidance in the skills and techniques of managing vendors.

Suggested Actions

Call us to explore your needs. Be prepared to describe the issues you think are creating the frustration, and what outcomes you are seeking.

We can tell you how the "Managing External Resources" workshop can assist you, and how to present the value of the workshop to your manager.

The article "IT Professionals Manage Vendors" has value for professionals in other areas as well.

Vendor or Service Provider

Your organization delivers outsourced services to various clients.

You feel your organization could achieve better results for your clients would be more open, and be more collaborative in negotiating and problem-solving.

Suggested Action

Call us to explore the issues that you see and the areas you would like to improve.

This background helps us determine whether an onsite workshop or a consulting assignment to review your processes and client relationships will address your areas of concern.

Human Resources Manager

Several departments in your company use extensive outsourced resources.

Vendor management is now one of your company's core competencies, and these key skills need to be enhanced.

Suggested Action

Call us to explore the issues, and the areas or skills you feel need improvement.

This helps us determine what onsite workshops best support your company's development in vendor management.

The article "Who Controls Sourcing?" repositions HR in the extended enterprise.

Corporate University

Several departments in your company make extensive use of outsourced resources.

You see vendor management as a core competencies, and these skills needs to be enhanced in your company.

Suggested Action

Call us to explore the skills you feel need to address and where vendor management fits in your current curriculum.

The article "Who Controls Sourcing?" discusses skills for Delivery Managers.

Purchasing Manager

Several departments in your company make extensive use of outsourced resources.

Your department would like to collaborate more with these managers responsible for selecting and managing vendors.

Suggested Action

Call us to explore the issues, and the areas or skills you feel need improvement.

This helps us determine what type of onsite workshop will help forge a partnering relationship between Purchasing and departments.

The article "Who Controls Sourcing?" discusses how Purchasing can work better with departments.

Professional Services Director

You manage a team that is responsible for delivering consulting services to clients.

You feel the team could deliver better results if they were more in touch with and part of the client business activities and decisions.

Suggested Actions

Call us to explore your needs. Be prepared to describe the areas where you could be more involved.

We can suggest approaches, and explore the feasibility of a joint workshop or facilitated exploration with your client.