These tools and checklists have been developed by Think180 to support program and delivery managers in their roles with outsourced programs. To download the PDF version of a document, click on its title.

Tools

Employee vs. Consultant Costs
Used for comparing the hourly rate of a consultant with the effective rate of an employee performing comparable work, and planning the cost of resources on a project.

Outsourcing Matrix
Used for analyzing the type of vendor most appropriate for an outsourced project. Should be used with Think180's "Endeavour Outsourcing Matrix" article, as it describes the characteristics of each form of outsourcing.

Think 180 Exercise
Used to further one’s understanding of the Think180 concept. Two examples, one from daily life and one from a company experience, serve to illustrate the process.

Checklists

Program Checklist
Lists 38 steps that should be considered when planning an overall program or project.

Launch Checklist
Lists 30 activities that should be performed when planning to launch a program.

Kickoff Meeting Checklist
Lists 25 types of information that should be addressed at the program kickoff meeting.

Handover Checklist
Lists 11 actions that should be taken when planning to transition a program to a new vendor.

Closeout Checklist
Lists 20 steps that should be performed when completing a program.

Vendor Orientation Checklist
Lists 16 types of information that should be included in a vendor's orientation to a new program.

Vendor Problem Checklist
Lists 14 symptoms of problems with vendors.

Vendor Work Evaluation Checklist
Lists 15 "hard" and "soft" factors to consider when evaluating the work of a vendor.